Our Fees & Insurance Policy

Rates

Our in-office/teleheath rates begin at $125 per 50-minute session (DeLand, FL).

Reduction of fees is made on an individual basis.

For rates regarding individual or group equine-assisted psychotherapy services, please call (Pierson, FL).

Please note that when you make an appointment, you are holding the therapist’s time slot for meeting with you. Cancellations, reschedules and no-shows within 24 hours of the appointment start time will result in a full charge. Our cancellation policy will be provided to you prior to your first appointment, along with our other intake forms.

Insurance Policy

We are not currently in-network with any insurance providers. We do not process any insurance claims or seek to obtain payment from a client’s insurance provider.

We are now Optum approved (in-network) for our veteran populations.

Payment

Cash and all major credit and debit cards are accepted for payment. We require a valid card on file for all clients participating in telehealth sessions prior to the first session.

No Surprises Act

(OMB Control Number: 0938-1401)

Under the law, beginning January 1, 2022, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care – like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

 When balance billing isn’t allowed, you also have the following protections:

  • You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities

  • Your health plan generally must:

  • Cover emergency services without requiring you to get approval for services in advance (prior authorization).

  • Cover emergency services by out-of-network

  • Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of

  • Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket

If you believe you’ve been wrongly billed, you may visit cms.gov/nosurprises or call 1-800-MEDICARE (1-800-633-4227)